If unable to log in to the hawaiiansafety.com website due to a Username / Password problem call the Hawaiian Airlines Information Technology Support Center / Help Desk @ 808 838-6720 or Toll Free @ 1-866-701-4143. Advise the support technician that you require password assistance for the “hawaiiansafety.com” website. This support line is manned 24 hours per day, 7 days per week.

For assistance in submitting an Incident report or questions concerning Incident reporting requirements, contact the following:

For Pilot Reporting - Chief Pilots

For Dispatch Reporting - Dispatch Managers

For Maintenance Reporting - Maintenance Managers

For Customer Service Reporting - Customer Service / Ramp Managers

For In-flight Reporting - Contact Jasmine Tamanaha 808 838-5586

For WBAT Program Assistance - Scott Mensen 808 835-3261, Tricia Miller 808 835-3282 or Jim VanDerKamp, 808 835-3252

ASAP submissions should be made within 24 hours of event occurrence or within 24 hours of becoming aware of the event.

For assistance in submitting an ASAP report or questions concerning any ASAP program, contact the following:

For PSAP and DSAP Programs

Jim VanDerKamp Ph. 808 835 3252   

Scott Mensen Ph. 808 835-3261     scott.mensen@hawaiianair.com

For MSAP Program

Jonathan Yang Ph. 808 554 5471    

An alternate means is available to initiate an ASAP report by calling the ASAP Hotline @ 808 835-3273. Leave name, employee number and indicate your desire to initiate an ASAP report; do not include any other information concerning the event. ASAP Hotline notifications provide an immediate capture time for the event, however, an electronic report must still be completed by the submitter on the Hawaiian Safety website within 72 hours.